We're here to support you on your reproductive health journey. Find answers to common questions or get in touch with our team.
Company Name:
DeaRx (Conceivus)
Incorporation:
Incorporated and operating in Ghana
Business Purpose:
Improve fertility and preconception health through professional coaching
Email:
admin@conceivus.com
General support & app issues
Business Email:
conceivus@gmail.com
Partnerships & business inquiries
Business Hours:
Monday - Friday, 9 AM - 6 PM GMT
Response within 24 hours
Legal Address: DeaRx (Conceivus) is incorporated and operates in Ghana. For legal correspondence, please contact us via email first to arrange appropriate communication channels.
Questions about the mobile app, technical issues, bug reports, or feature requests.
For app issues & technical support
Healthcare providers, clinics, or businesses interested in partnering with Conceivus.
For partnerships and business inquiries
Please email us at admin@conceivus.com with details about the issue, including your device type, operating system, and steps to reproduce the problem. We'll investigate and get back to you within 24 hours.
We love hearing from our users! Send your feature suggestions and feedback to admin@conceivus.com with "Feature Request" in the subject line. Include details about what you'd like to see and how it would help your fertility journey.
Yes, we take your privacy and data security very seriously. All health information is encrypted and stored securely. We comply with HIPAA guidelines and never share your personal health data without your explicit consent.
Once you create your account, you can invite your partner through the partner coordination section in your dashboard. They'll receive an email invitation to join your shared fertility journey.
Yes, you can export your fertility tracking data, cycle information, and health insights from your account settings. This allows you to maintain your records or share them with healthcare providers.
You can request account deletion through our account deletion form or by contacting our support team. We'll process your request within 30 days.
Our mobile app is currently in testing and will be launching soon for both iOS and Android platforms. Join our web platform now to get early access when the mobile apps become available.
Our support team is here to help you with any questions about Conceivus.
Contact Support